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Up to 30% OFF, Online Only

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THIS BLACK FRIDAY

SAVE UP TO 30% 

Biggest Sale Of the Year, No Need Code!

  • Free Delivery

    Any amount, any order
  • Lifetime Guarantee

    1-year warranty

  • Full Refund

    Money-back guarantee

  • Online Support

    24/7 Free Support

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BLACK FRIDAY’S TOP DEALS


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Get Your Business Premium Set With NOVOO 40000mAH Power Station

$179.99$189.995%OFF
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FREQUENTLY ASKED QUESTIONS


HOW DO I START A RETURN OR EXCHANGE?

Return

Processed refunds are completed within 2 business days. Refunds will be issued based on your original form of payment (PayPal, credit card, debit card, etc.)


For returned items, a full refund will be credited for defective products. For non-defective items, refund excludes all shipping and handling fees, including return fees.


Replacements / Exchanges

We make every attempt to provide you with a replacement product that is the same as the item purchased. However, NOVOO reserves the right to provide you with a replacement product that is a product of a similar style or a substitute equivalent that may not be of the like kind (depending on availability). In the event we cannot provide you with the same product as a replacement, we will notify you immediately and ensure you agree with the replacement product. Customers are fully responsible for shipping and handling charges for exchanges, as well as the difference in cost of the products.

WHEN WILL THE PAYMENT BE TAKEN?

Payment will be taken from your credit or debit card as soon as you have placed your order. To ensure safe shopping, we are Stripe certified.

HOW CAN I TRACK MY PACKAGE?

After logging into your account, click "Orders," found in the menu on the left-hand side of the screen. Here you can view a summary of your online orders, including order number, item(s) purchased, and tracking information.


Also you can contact our customer support team for the tracking info.

Email: service@novoo-online.com

WHEN WILL MY ORDER SHIP OUT?

We typically ask for 1-3 business days for our team to pack and ship your full order. During promotional or holiday periods, your order will ship within 5 business days. Most orders will ship from our warehouse in US/UK/DE/FR/AU/JP, while a few low-inventory or specialty items will ship from one of our CN factory. To get your full order on its way, we occasionally ship from a combination of these locations, so you may receive several packages. If your order ships in separate packages, we will send you multiple tracking numbers.

YOU CAN CONTACT US 24/7

Call us

86 15625069905

Write us

service@novoo-online.com

Visit us

1530 Whippoorwill Ln

Bentonville, AR 72713